The process has significantly reduced workload in practice to achieve the necessary outcomes. The searches are extremely thorough and have helped with both identification and management.

We’ve had the pleasure of working with Amanda, who has been so knowledgeable and approachable with clinical queries.

The MDT meetings have allowed the lead GP to develop knowledge and confidence in the area, which has then been cascaded to other colleagues. The virtual clinics have helped with the workload of contacting patients and involving them in discussions, and streamlining the initiation of medications.

Importantly, the whole process has provided a structure to our searches and reviews which can be carried forward year to year.

The impact of the Oberoi Therapeutic Review Service on our practice has been exceptionally positive.

The initial sign-up process was impressively straightforward and running searches and identifying patients was seamless; allowing us to prioritise patients quickly and efficiently.

The clinical pharmacist involved in the project has been outstanding, with their depth of knowledge and thoroughness being evident in every interaction.

Oberoi have consistently supported us with an up-to-date understanding of current clinical guidelines and have taken a very proactive approach resolving areas of clinical inertia.

The value of the service has been superb, and we are grateful for the support provided.

We have worked with Oberoi Consulting over the last year and been very impressed with their service.

Their most recent work, looking at our patients with Chronic Kidney Disease and Diabetes, has been undertaken very efficiently in collaboration with our Practice.

In particular our assigned pharmacist Leanne has undertaken very thorough reviews on our patients with good management plans which will certainly benefit our patients

This project proved to be a great learning experience for review of current practice and open discussion.

Leanne was very knowledgeable and engaged well with patients.

She was able to give patients all the information needed; enabling them to then make an informed decision regarding their care.

We’ve been incredibly impressed with Oberoi.

They have optimised the care provided to our diabetic patients in surgery.

The entire setup process was seamless, and their team is incredibly easy to collaborate with.

Our MDT meetings with them were particularly insightful and productive.

The practices experience with the Oberio project has been excellent, organising clinics was straightforward and the letters sent to patients were very beneficial,
Amanda has been our lead within the practice project, and she has been available to discuss patients at all times which has been helpful with our clinical lead on the project.

We have kept all the reports for auditing purposes and would recommend this service to any other practices, we would love to continue working with them should funding be available in the near future.

Well, done on a great service provided.

Oberoi was commissioned to assist our surgery with ensuring our heart failure register was correct and also to aid in the management of reviews.
Our prevalence has gone up but not only this, our register is much cleaner and the work done by Amanda was second to none.

As service and support system we cannot thank you enough and would not hesitate to use Oberoi again should the opportunity arise.

Thank you so much for the support and work completed.

Our experience of the project run by Oberoi was easy.  Setting up the clinics was straightforward with specific instruction on how these were to be set up and from then on the work ran very smoothly.  We chose to use tasks as a method of communicating between our specialist nurse and our GP which worked well.  There is a record in the patient’s medical notes for audit purposes and it also allowed the clinician to respond at a time convenient to them.

“Oberoi’s Digital Audit Platform for heart failure is a great quality improvement process.  It has helped us to improve our heart failure coding, increased prevalence of heart failure patients and the input of the specialist heart failure nurses  working to local guidelines helped increase uptake of evidence-based treatment for the patients of my practice and across Eston Primary Care Network.

The feedback I received from practices was that they were, in addition able to achieve QOF and heart failure targets and related funding.

The Oberoi nurse allocated through our PCN was very efficient, contacted the practices to have access to our data so that she could carry out her work. The responses I received from patients after their recommended treatment had been implemented has improved their conditions. I highly recommend this service to other practices and PCN”

“As a large PCN with 34000, who merged into one practice over the pandemic we had an urgent need to do a deep dive into the heart failure data to identify and categorise patients. With over 500 clinical records to review after Oberoi’s initial audit, it was clear further support was needed to expedite timely identification and review of heart failure patients thus enabling appropriate treatments for their defined heart failure diagnosis.

As a result, our prevalence is now well above national average and patients are benefitting from the 4 pillars of heart failure treatment. Furthermore, we have a clear coding strategy to future proof our registers.

Thank you to Amanda from Oberoi who have been instrumental in this process.”

“I know that if I commission Oberoi they will not only deliver but go beyond expectations time and time again at a price that we can afford and is well worth the investment.

“The relationship really works.“

“The Oberoi Heart Failure platform made it easy to track the impact on Heart Failure registers and number of patients optimised. And, the specialist nurses delivered robust patient centred clinical reviews, focusing on optimisation in line with the latest clinical evidence.”

“When Oberoi Consulting were commissioned to improve the care and management of patients with Heart Failure, in practices across Darlington PCN, they delivered a professional service with excellent outcomes for both patients and practices.”

“The Heart Failure Specialist Nurses from Oberoi functioned independently and ensured patients were managed in accordance with our local prescribing practices.”

“Oberoi’s investigative work, to tidy the registers and patient coding, increased the heart failure prevalence across the PCN from 0.84% to 1.06% with an additional 113 patients, whilst the number of patients coded with HFrEF increased by 168. The number of patients with HFrEF, on all four pillars of heart failure therapy, more than doubled after their input. consulting”

“When Oberoi Consulting were commissioned to improve the care and management of patients with Heart Failure, in practices across Darlington PCN, they delivered a professional service with excellent outcomes for both patients and practices.”

“As a PCN, the platform allows us to continually track improvement across all our practices.

Patients who are still not yet on all 4 pillars of treatment can be optimised using the searches & prompts integrated within our own clinical systems – providing an ongoing legacy.”

“The Oberoi team worked with us at Theramex to ensure our new product was available to prescribe on GP clinical systems, across the UK, at the time of launch.

If you are launching a new product I would highly recommend working with Oberoi Consulting”

“Oberoi added great value during our product launch, ensuring it was available on GP systems to prescribe, which was particularly critical to our business in key geographies.
Oberoi delivered a first-class service, highly recommended, they went above and beyond”

“Oberoi provided us with a fantastic service.  The expert auditing of both primary and secondary care data was critical for commissioning and supporting the provision of alternative service which we now have in place.”

“We are testament to the fact any practice can increase income even with a week to go until the end of the QOF year”

“I know that if I commission Oberoi they will not only deliver but go beyond expectations time and time again at a price that we can afford and is well worth the investment.

“The relationship really works.“

“The Oberoi representative that visited our practice had a great knowledge of our clinical system and did not need any help whilst she was working here.

We highly recommend the service.”

“The Disease Register Validation Service provided by Oberoi Consulting gave us concise lists of patients for review.

The reports provided allowed us to quickly identify the coding and/or therapy that needed to be checked and we anticipate increasing our prevalence rates across all QOF areas.”

“The remote disease register validation service from Oberoi Consulting has enabled the practice to refine our QOF registers, ensuring that patients are recalled for review and maximising our QOF £ per point.

The queries were easy to install, and the accompanying instructions were clear and easy to follow.”

“It was an easy decision to make to purchase the disease register validation service from Oberoi.

The increase in QOF income from carrying out desktop reviews of the patients found after running the searches has more than covered the cost.”

“The queries and instructions arrived by email the day after they were requested.

Excellent and timely service.”

“Your intervention has opened our eyes and we are much more vigilant about appropriate coding.

Every day I work through the list of patients who have been missed off the various QOF registers.“

“As a GP, and QOF Lead, this session has been absolutely invaluable.

I have much better understanding of the importance of prevalence, accurate coding and how to maximise our QOF achievement.

Thank You”

“The bespoke EMIS Web training, commissioned from Oberoi for our clinical pharmacists, social prescribers and doctors, has made a huge impact on our organisation’s services.

Our integrated pharmacy service has reported reduced consultation reporting time, improved the quality of data recorded in our consultations, and given the team more confidence in using EMIS Web.

We have seen a noticeable enhancement in the use and functionality of EMIS Web

Our business intelligence teams have reported a positive impact to analytical data reporting”

“Oberoi Reporting tools are much easier to use and interpret than other tools. The main benefits being; the integration into the clinical system, the real time results, the ease of use identifying patients that need addressing… all at the click of a button.”

“Oberoi Consulting has a track record of detailed audits of clinical data”

“Oberoi’s investigative work, to tidy the registers and patient coding, increased the heart failure prevalence across the PCN from 0.84% to 1.06% with an additional 113 patients, whilst the number of patients coded with HFrEF increased by 168.

The number of patients with HFrEF, on all four pillars of heart failure therapy, more than doubled after their input”

“The Heart Failure Specialist Nurses from Oberoi functioned independently and ensured patients were managed in accordance with our local prescribing practices.

Highly recommended.”

“Thanks to Oberoi’s Clinical Heart Failure Education & Shadowing Programme I was able to start my own Heart Failure clinic.

This would not have been possible without this fantastic programme of training and shadowing.

All of the training content was delivered clearly and on-point.

I wish more pharmacist prescribers were aware of training opportunity.”