Oberoi Consulting

Boosting Young Patient Engagement Using Digital Pen and Paper

A GP practice in Stoke-on-Trent asked us for help in making the surgery environment more welcoming to young patients and encouraging them to benefit from primary care.

They did this by asking each young patient to fill in a questionnaire to review important psychological preferences.

We facilitated this process by providing a Digital Pen and Paper system to aid form completion.

The pen works like a normal biro, but contains a digital camera, image processing unit and Bluetooth radio transceiver.

Once the form is completed using the special digital paper, you are left with both a paper record and a digital version stored in the pen, which can then be transferred to a computer.

The paper copy of the questionnaire was immediately available for use by the clinician, whilst the electronic data was collated automatically at the end of each day.

Outcomes:
  • The data stored on the digital pens was used to create a spreadsheet, allowing for quick and easy comparison and analysis.
  • The information provided using the Digital Pen and Paper enabled the practice to look in detail at the results in a digital setting.
  • The results were used to produce graphs and reports to support the ongoing work on the project.

The results gleaned from the spreadsheets enhanced leadership skills within the practice and improved the environmental stimuli, making it more welcoming to young patients and encouraging them to benefit from primary care.

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